DELIVERY INFORMATION

We are looking forward to dispatching your order, we hope the following information helps you. And please remember to signup for our loyalty scheme before checking out.

**Please note: We always aim to dispatch next business day Monday-Friday. Our orders are collected late afternoon and the tracking numbers may not update until the following morning. During peak trading parcels may take 24-48 hours to dispatch from point of order at busy periods**

All purchases are in stock except confirmed pre-orders. Confirmed pre-orders will have imminent dates and will be clearly marked on our listings. Orders are sent via Royal Mail Services or DPD. Our Standard post is sent Royal Mail Tracked 48 or similar service. Our Tracked Courier Service will come at least Royal Mail Tracked 24 or equivalent tracked courier service. We only post to the UK. We post Mondays-Fridays. Our aim is to post by next-business day, sometimes this may not be possible in exceptional trading periods, or if our delivery partners are unable to accept parcels. DPD Collect at shop information is at the bottom of this page.

Please note in our terms and conditions, we cannot refund delayed parcels. If you need an order within a certain timescale, please upgrade your postage or talk to us first before ordering if you have a deadline to meet.

UK POSTAGE SERVICES:

Orders up to £49.99 

£3.50 Postage & Packaging Standard Delivery (Royal Mail Tracked 48 non-signature)

£4.99 Postage & Packaging Standard Delivery (Royal Mail Tracked 48 with signature)

£4.50 Collect At Local Shop Service-THIS OPTION MEANS TO COLLECT YOUR ORDER FROM A LOCAL DPD COLLECTION SHOP (Check DPD Shop Online before booking so you know your collection point).

£7.50 Tracked Courier Service Insured to the value of £50

Orders £50 and above: Free delivery

FREE Standard Delivery Postage & Packaging (Royal Mail Tracked 48 non-signature)

£1.50 Postage & Packaging Standard Delivery (Royal Mail Tracked 48 with signature)

£1.75 Collect At Local Shop Service-THIS OPTION MEANS TO COLLECT YOUR ORDER FROM A LOCAL DPD COLLECTION SHOP (Check DPD Shop Online before booking so you know your collection point).

£4.99 Tracked Courier Service Insured to the value of £50

For higher value orders we also offer insured options for your peace of mind:

Tracked Courier Service Insured to the value of £75: £6.99

Tracked Courier Service Insured to the value of £100: £7.99

Tracked Courier Service Insured to the value of £150: £10.99

Tracked Courier Service Insured to the value of £200: £14.99

DPD COLLECT AT SHOP INFORMATION:

DPD collect at shop is a new option at checkout. This will have all the benefits of the tracked DPD service. Most collection shops are within 2 miles, however we ask you to check before using this service. We will try and pick a shop with the most flexible opening hours which may not always be the nearest. You will need to collect your order from your local DPD collection point, check your nearest at: https://www.dpd.co.uk/apps/shopfinder/index.jsp

Please be aware you must collect from your shop within 7 days, please ensure this is possible when using the Collect at Shop posting option. This option gives you the luxury of picking up at your own convenience and a quicker service than standard postage. Please enter a mobile number at checkout to be kept updated on your parcel movements.